Privacy Policy

When you place an online order or use this website, we may collect:

• Your name and contact details (phone number and, if provided, email)
• Your order details and any special instructions
• Payment information, which is processed securely by our payment provider — we do not store full card numbers
• Basic technical data such as your device type, browser, and approximate location used to operate the site

We use your information to:

• Process and fulfill your pickup or delivery orders
• Send you order confirmations and status updates
• Provide any rewards or loyalty features you use
• Respond to your questions and provide customer support
• Operate, secure, and improve the website

Any rewards or loyalty progress on Mr Zheng Noodle House are stored locally in your web browser on the device you use to order. This data stays on your device; clearing your browser storage will reset it.

Card payments are processed directly through our third-party payment processor over an encrypted connection. We never see or store your full card number, and we do not sell your payment information.

We use Google Analytics 4 (Google LLC) to measure traffic and Microsoft Clarity (Microsoft Corporation) to understand how visitors use the site. Clarity records sessions — how you move, scroll and tap through these pages — and is configured to mask text you type into form fields.

We also use the Meta Pixel (Meta Platforms, Inc.) to measure how our Facebook and Instagram ads perform and to show our ads to people who have visited this site. It records the pages you view and actions such as opening a dish, adding an item to your cart, searching the menu, tapping to call and checking out.

These tools set cookies or similar identifiers in your browser and send the data they collect to their own servers, where it is processed under their privacy policies. You can adjust Meta ads in your Facebook ad preferences, opt out of Google Analytics with Google's browser add-on, and block all of these tools with most browser privacy settings or ad blockers. Ordering works normally either way.

We do not sell or rent your personal information. We share it only as needed to run the service:

• With our payment processor to complete your transaction
• With delivery partners when you request delivery
• With service providers that host and operate the website on our behalf
• With the analytics and advertising providers named in section 5, as part of their operating those tools for us
• With law enforcement when required by law

We keep order and contact records for as long as needed to provide the service and to meet our legal, tax, and accounting obligations.

You may request access to or deletion of the personal information we hold about you by contacting us using the details below. You can clear locally stored data at any time through your browser settings.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

If you have questions about this Privacy Policy, please contact us at:

• Mr Zheng Noodle House
• 5523 7th Ave, Brooklyn, NY 11220
• Phone: (718) 576-3882